FAQs
Can I place an order now?
Not yet. We are finishing our checkout setup, so online ordering will open soon. You can browse the full catalog in the meantime.
Where do you ship?
Only to addresses in the contiguous United States (the lower 48 states) and Washington, D.C. We do not currently ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses or other countries. Standard shipping to these addresses is free. See our Shipping Policy.
How long does delivery take?
We process orders within 1–3 business days. After that, each item takes the transit time its supplier lists, shown on every product page under Delivery estimate. These are estimates, not guaranteed dates. Our products ship from different suppliers, so one order may arrive in more than one package. When a tracking number is available, we email it to you.
Can I cancel or change my order?
Email us as soon as possible with your order number. If we haven’t placed it with the supplier yet, we can cancel it for a full refund or change the address. After that we will try, but we can’t promise the change. Once an item has shipped, it can’t be cancelled, but you can return it under our Return & Refund Policy.
Do you have any discounts?
Some products have one item they pair well with. When both are in your cart, a small discount on the paired item applies automatically. Only one pairing discount applies per order. There are no hidden fees or countdown offers.
Who am I buying from?
Sable & Sweep is a brand. Sales on this website are made by VGM İNŞAAT İTHALAT İHRACAT TİCARET VE SANAYİ LİMİTED ŞİRKETİ, a company registered in Türkiye. Prices are in U.S. dollars.
Are your products made by Sable & Sweep?
No. Our products are made by other companies, and we name the brand on the product page when there is one.
What if my item arrives damaged, defective or wrong?
Email us within 30 days of delivery with your order number and a short description. Photos help us review it faster; if you can’t take photos, contact us anyway. We will review it and offer a replacement or a refund. Details are in our Return & Refund Policy.
How do I contact you?
Email typkaplan5@gmail.com or use our Contact page.
